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Get In Touch

Quick Email
info.help@gmail.com

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

3. Why we collect your information

We use your personal information to:

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg

Privacy Policy

The Living Link

Last updated: 2026

The Living Link (“we”, “us”, “our”) is a non-profit organisation based in South Africa. We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of personal information:

  • Name and surname
  • Email address
  • Phone number
  • Billing or donation details (where applicable)
  • Messages or enquiries submitted via contact forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data (via cookies and analytics tools)

We only collect personal information that is necessary for the purposes described in this policy.

2. How we collect your information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Leave comments on posts
  • Make a donation
  • Interact with embedded content (e.g. videos)
  • Browse our website (via cookies and analytics tools)

3. Why we collect your information

We use your personal information to:

  • Respond to enquiries and communication
  • Process and manage donations
  • Provide receipts or confirmations
  • Improve our website and services
  • Maintain website security and prevent spam
  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

4. Donations and payment processing

When you make a donation through our website, your payment is processed securely by third-party payment providers, including PayFast.

We do not store your full credit card or banking details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing their policies directly:

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Improve site performance
  • Analyse website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Analytics and tracking

We may use analytics tools to understand how visitors use our website. This helps us improve our content and services.

Analytics data is aggregated and does not directly identify individual users.

7. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles).

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data, use cookies, or track your interaction with their content.

The Living Link is not responsible for the privacy practices of external websites.

8. How we store and protect your data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

9. How long we keep your data

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes or enforce agreements

Comments and related metadata may be retained indefinitely to help with moderation and spam prevention.

10. Your rights under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided on our website.

11. Sharing of information

We do not sell or trade your personal information.

We may share information only with trusted third-party service providers where necessary for:

  • Website hosting
  • Payment processing
  • Spam detection
  • Email delivery services
  • Analytics services

These providers are required to handle your data securely and in compliance with applicable laws.

12. Where your data is sent

Visitor submissions (such as comments) may be checked through automated spam detection services.

Some data may be processed by third-party services located outside South Africa. We ensure that reasonable safeguards are in place when this occurs.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

The Living Link
admin@thelivinglink.co.za
1 17th Street, Parkhurst, 2193, Johannesburg